Damaged Note From SBI ATM Buldana

Damaged Note From SBI ATM Buldana 

A MAN from Deulgaonraja in Buldana district was shocked when he withdrew some money from State Bank of India's (SBI) local ATM and one of the notes worth 500 denomination turned out to be badly damaged. He contacted the Branch Manager, who allegedly first declined any responsibility for the bad note, but later assured help.

The SBI branch in Deulgaon raja is popular among its clients for prompt service as well as cordial staffers. ATM centre was opened at the branch with an aim of giving better services to the people. However, the centre was shut for some time, following which people had lodged complaints with the bank administration demanding early reopening of the centre.

The process of diving the currency notes got hampered due lo a technical snag in the machine two weeks ago.

Owing lo the increasing demands of clients for ATM facility, the bank decided to count the notes with the counting machine and put them straight into the ATM. However, in this process, damaged notes thai come in ihe bundles also inadvertently made their into the machine and one of them was received by Municipal Council staffer Shivaji Raisingh Pawar.

Pawar had withdrawn total Rs 20,000 from the ATM and one of the Notes turned out to be torn and soiled.

He immediately contacted the Branch Manager Chaudhary. who first denied that the machine could have delivered a bad note. However, later he asked Pawar to get the note changed from the bank.